1. Introduction

Welcome to Athravgems. By accessing or using our website, services, or purchasing our products, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Product Information

All gemstones are natural and unique. Colors, shapes, and sizes may vary slightly from images shown on the website. We make every effort to accurately represent our products.

3. Orders and Payments

All orders are subject to acceptance and availability. Payment must be completed at the time of purchase. Prices are inclusive of applicable taxes unless stated otherwise.

4. Shipping and Delivery

Delivery timelines are estimated and may vary due to external factors. Risk of loss or damage passes to the customer upon delivery.

5. Returns and Refunds

We accept returns or exchanges only for defective or damaged products within 7 days of delivery. Products must be unused and in original packaging. Refunds will be processed after inspection.

6. Use of Website

You agree not to misuse our website or services. Unauthorized use of the website, including data scraping or copying content, is prohibited.

7. Intellectual Property

All content, images, logos, and trademarks on the Athravgems website are our property. You may not reproduce, distribute, or use them without prior written consent.

8. Limitation of Liability

Athravgems is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability is limited to the value of the product purchased.

9. Privacy

Your personal information is handled as per our Privacy Policy. By using our services, you consent to the collection and use of your data as described.

10. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of Indian courts.

11. Changes to Terms

Athravgems reserves the right to update or modify these Terms and Conditions at any time. Continued use of our services indicates acceptance of the changes.